Plumbing and Electrical Fundamentals

 

PLUMBING FUNDAMENTALS FOR RETAIL SALES

Empower your sales team with the essential knowledge of plumbing products. Designed for professionals in the building supply industry, this 1-DAY hands-on course covers the basics of plumbing systems, fixtures, and materials.

Participants will learn about key products, such as pipes, fittings, valves, and products, as well as common installation and troubleshooting techniques. With this foundational understanding, your sales team will be able to confidently guide customers to the right solutions, improving both customer satisfaction and sales performance in the plumbing category.

LEARNING TOPICS:

• Overview of Plumbing Systems and Components
• Types of Pipes and Fittings: Materials and Applications
• Common Plumbing Fixtures: Sinks, Faucets, Toilets, and Tubs
• Valves, Pumps, and Water Heaters: Functions and Selection
• Basics of Drainage and Venting Systems
• Troubleshooting Common Plumbing Issues
• Key Tools and Supplies for Plumbing Projects
• Hand-on installation of multiple fixtures and components

    
 

 

ELECTRICAL FUNDAMENTALS FOR RETAIL SALES

Empower your sales team with the essential knowledge of electrical products. This 1-DAY hands-on course is tailored for retail professionals in the building supply industry, providing a solid foundation in electrical principles, products, and applications.

From wiring and circuit basics to understanding key components like switches, outlets, and lighting, participants will gain the confidence to assist customers with expert product recommendations and troubleshooting advice. Enhance your team’s ability to provide informed, reliable guidance that boosts customer satisfaction and drives sales success.

LEARNING TOPICS:

• Basic Electrical Principles: Understanding voltage, current, and resistance
• Wiring Types and Applications: Overview of common residential and commercial wiring
• Electrical Components: Breakers, outlets, switches, and their functions
• Lighting Systems: Different types of lighting (LED, CFL, incandescent) and their uses
• Safety Standards and Codes: Key safety regulations in electrical work
• Common Electrical Issues: Troubleshooting and solutions for typical customer problems
• Energy Efficiency and Sustainability: Understanding energy-saving products and technologies
• Hands-on wiring and installation of components