Professional Sales

Designed for salespeople aiming to sharpen their skills and refine their techniques or those new to the field and eager to build a strong foundation in sales. It’s also ideal for sales managers and team leaders seeking to improve team performance, enhance customer relationships, and drive business growth through effective selling strategies.

This course equips sales teams with the skills to navigate complex customer demands, understand market trends, and create tailored solutions that drive results. Participants will explore proven sales techniques, from prospecting and negotiation to closing deals, all while fostering long-term customer relationships. Through hands-on workshops and expert insights, you’ll gain the tools to boost your
sales performance and deliver value-driven solutions that resonate with your clients.

Learning topics:

  • Prospecting
  • Sales Funnel
  • Customer Relationship Management
  • Account Classification
  • Buying Process
  • Ethics (Biases & Decision-making)
  • Customer Follow up
  • Self Management
Live Online Training
This is an instructor led program is highly interactive and delivered live by video-conference.
  • 8-hour program
  • 2 hours per week delivered over 4 weeks.
  • Typically scheduled Mondays or Tuesdays from 1:30pm to 3:30pm

Here’s what the participants had to say when we asked what they liked most from the 4-week Online program:
 
“I liked the instructor a lot. She was very engaging and enthusiastic! The overall course was great.
The breakout rooms really kept things fresh during the classes.”

“Meeting people from different roles in the industry, hearing and learning from their experience,
the breakdown of the science in customer service we already give on a day-to-day basis
and how to improve those skills.”

“The session on different types of people, personalities and communication styles.
How to get customers to open up, and to use information they provide
to help them get better results in their projects.
The instructor was very upbeat and knowledgeable”